We are able to offer many of our services at no cost to you because they are fully subsidized by Government contracts, grants, and/or Family Services of the North Shore’s fundraising efforts.

Other services are offered at a reduced rate based on a sliding scale for clients living or working on the North Shore. Clients applying for the sliding scale fee will provide the intake counsellor with proof of income and information about the number of individuals supported by the income.
Payment for services must be made at the time of service, when a receipt is issued. Payment maybe made by cash, cheque, or Visa/Mastercard. Third party coverage (e.g. extended health or EAP benefits) may apply. Clients are responsible for researching or applying for any benefits. Please note that 24 hour notice is requested for session cancellation, or the regular fee will be charged.

Our programs and services listing gives specific information of whether a fee is applicable to the service you are interested in.