Volunteer With Us

We believe that strong, caring connections make our community safer and healthier for everyone. At some point in life, we all need someone to lean on and our volunteers build trusting, connected relationships across the community, so people feel comfortable asking for help when they need it.
Operating out of our Community Hub at Capilano Mall, our volunteers support our community outreach programs by sorting donations, delivering meals and groceries, helping to run our clothing shop, making caring calls and more. Caring Connections programs run year round.

Every winter the Christmas Bureau aims to ensure all of our neighbours can celebrate the holidays. The Christmas Bureau brightens the season for individuals and families – and every year we need more support.
There is no job too big or too small to make a direct impact for those struggling during this season. Volunteers helping in this area come back year after year to truly feel the spirit of the holidays and give back to the community we love. We welcome and encourage volunteers of all ages, abilities and backgrounds. Program runs September through January.

If you or your family would like to receive support from the Christmas Bureau, you can learn more here.

If you would like to donate to the Christmas Bureau, learn more here

We believe strong, caring families are the foundation of our community. Thrive Family Centres offer free drop-in programs where families can play, learn and connect. If you would like to support local parents and caregivers of children aged 0-6 years, we would love to welcome you as a Thrive volunteer.

We are always in need of volunteers for our Thrive Family Centres at Maplewood and the West Vancouver Community Centre supporting in roles including food prep and service, program support and more. Program runs September through June in West Vancouver and year round at Maplewood.

Seniors and caregivers play a vital role in our families and our community. As our North Shore community ages, more people need help to navigate loneliness, grief, chronic health issues and the challenges of caring for friends and loved ones.
As a volunteer, you will help to ensure everyone has someone to talk to – and a helping hand when they need it most. Volunteer roles include weekly supportive phone calls, porch visits and walking companionship.
Prior to volunteering in this program, you will receive training in communication, personal boundaries, active listening, self-care, and other topics.

Fundraising events enable us to respond to the needs of our most vulnerable and our volunteers ensure they happen. Led by a dedicated volunteer committee and supported by event day volunteers, the funds raised by these fun-filled events facilitate strong and caring connections across the community. Community event volunteers act as Agency Ambassadors, helping to educate the community about our programs and services.

Volunteer opportunities include: event set-up, registration, silent auction support, committee meetings and responsibilities and more.

Our volunteer Board members are active participants at Family Services of the North Shore. Our Agency Board of Directors act in a position of trust for the community and are responsible for the effective governance of the Agency. If you’d like to learn more about our Foundation and Agency boards, please contact us directly.

The Agency Board consists of the following positions: President, Vice-President, Treasurer and Directors.